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Privacy Policy

Last Updated: February 3, 2026

1. Introduction

Root Down Counseling ("we," "our," or "the Practice"), located in Frisco, Colorado, is committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

In accordance with the Colorado Privacy Act (CPA) and the Health Insurance Portability and Accountability Act (HIPAA), we maintain the highest standards of data protection.

2. Information We Collect

We may collect information from you in the following ways:

Contact Information:

Name, email address, and phone number when you fill out our contact form or request a consultation.

Inquiry Details:

Any information you voluntarily provide regarding the services you are seeking.

Technical Data:

IP address, browser type, and login activity (including success/failure logs) to improve our website security and performance.

3. How We Use Your Information

The information we collect is used to:

  • ✓Facilitate communication regarding therapy services.
  • ✓Administer appointments and provide requested information.
  • ✓Improve our website and user experience.
  • ✓Comply with legal and regulatory obligations in Colorado.

4. Confidentiality and Professional Ethics

As a licensed therapy practice in Colorado, we are bound by the Colorado Mental Health Practice Act. Your personal health information is strictly confidential and will only be disclosed in accordance with HIPAA regulations and Colorado law (e.g., in cases of imminent harm to self or others, or suspected abuse of a child or elder).

5. Data Storage and Security

We use industry-standard encryption and HIPAA-compliant platforms (such as our Neon-powered database and secure communication tools) to store and protect your data. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights Under Colorado Law

Under the Colorado Privacy Act, residents have the right to:

1

Request access to their personal data.

2

Request correction of inaccurate data.

3

Request deletion of personal data (subject to medical record retention laws).

4

Opt-out of the processing of personal data for targeted advertising (which we do not engage in).

7. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

Root Down Counseling

Frisco, CO 80443

Phone: (720) 689-4694

Email: rgoldsteinlcsw@gmail.com